Bienvenue sur www.jossepo.com, votre destination en ligne pour des bijoux uniques et de qualité.
Chez Jossepo, nous accordons une grande importance à la confidentialité et à la sécurité de vos informations personnelles.
2. Collecte des Données
Nous collectons des données personnelles lorsque vous :
Naviguez sur notre site
Créez un compte
Effectuez un achat
Nous contactez via e-mail ou formulaire
Interagissez avec nos réseaux sociaux ou publicités
Les données collectées peuvent inclure :
votre nom, adresse, adresse e-mail, numéro de téléphone, informations de paiement, historique de commandes, préférences produits et données de navigation.
3. Utilisation des Données
Vos données sont utilisées pour :
Traiter et livrer vos commandes,
Personnaliser votre expérience d’achat,
Assurer le service client,
Améliorer notre site et nos services,
Respecter nos obligations légales et comptables.
Nous nous engageons à ne jamais vendre, louer ou partager vos données personnelles à des tiers à des fins commerciales ou marketing sans votre consentement explicite.
4. Sécurité des Données
Nous utilisons des mesures de sécurité avancées pour protéger vos informations contre l’accès non autorisé, la perte ou la divulgation.
Cela inclut des protocoles de cryptage (SSL) et des systèmes de protection conformes aux normes internationales.
5. Base Légale du Traitement (obligatoire RGPD)
Nous collectons et traitons vos données conformément aux bases légales suivantes :
Exécution du contrat (achat, livraison, service client)
Consentement (newsletter, cookies)
Intérêt légitime (amélioration du site, prévention de fraude)
Obligation légale (facturation, comptabilité)
6. Vos Droits
Conformément au RGPD, vous disposez des droits suivants :
Droit d’accès
Droit de rectification
Droit d’opposition
Droit à la suppression (droit à l’oubli)
Droit à la limitation du traitement
Droit à la portabilité des données
Droit d’introduire une réclamation auprès de la CNIL (www.cnil.fr)
We understand that sometimes customers need more time to evaluate their purchase. Therefore, our return policy allows customers to return products within 15 days of receipt
At www.jossepo.com we strive to provide the best possible shopping experience. That's why we have implemented the following return policies to ensure your satisfaction.
Return conditions:
Items must be returned in their original condition, unused and with all original packaging.
Final sale items are not eligible for return unless defective items.
Return shipping costs are the responsibility of the customer, unless there is an error on our part or a defective product.
Please contact our customer service before returning a product for specific instructions.
Defective products:
In the event of defective products, we will replace the product without shipping costs.
Exceptions:
Any product returned damaged or unfit for sale will not be accepted and will be returned to the sender.
Refunds:
Refunds will be issued after receipt and inspection of returned items. Refunds do not include initial shipping costs.
We strive to make the returns process as simple as possible to ensure customer satisfaction. Thank you for doing business with us.
Reimbursement Process:
Once the returned product is received, the refund will be made to the payment method used by the buyer. The refund will be made directly to the buyer's bank account or PayPal account.
We appreciate your trust in www.jossepo.com and are committed to ensuring your satisfaction with every purchase. For any additional questions or concerns, please do not hesitate to contact our customer service.
Terms of Sales
Terms of Sales :
Welcome to the website www.jossepo.com. By making a purchase on our site, you accept the general conditions of sale set out below. Please read them carefully before placing your order.
Orders: By placing an order on our site, you confirm that you are legally authorized to transact and are at least 18 years old.
Price: Product prices are indicated in euros and include applicable VAT. Shipping costs are calculated separately at the time of ordering.
Payment: Payments can be made by credit card or other secure payment methods offered on our site.
Delivery: Delivery times and costs are specified during the ordering process. We are not responsible for delays caused by events beyond our control.
Customs Duties and Taxes: The customer is responsible for all customs duties, taxes and additional charges related to the importation of the products into their country.
Returns and Exchanges: Consult our returns and exchanges policy for the conditions and procedures to follow in the event of a problem with your order.
Intellectual Property: All intellectual property rights relating to the products, including images and descriptions, remain the exclusive property of Jossepo.
Confidentiality: We respect the confidentiality of your personal information. Visit our privacy policy to learn more about how we process your data.
By placing an order on Jossepo you accept these general conditions of sale. We reserve the right to update them at any time. In the event of modification, the applicable conditions will be those in force at the time of your order.
For any questions or additional assistance, please contact us at contact@jossepo.com
We thank you for trusting Jossepo.
Privacy Policy
Jossepo Privacy Policy
1. Introduction
Welcome to www.jossepo.com, your online destination for unique and quality jewelry. At Jossepo, we attach great importance to the confidentiality and security of your personal information.
2. Data Collection
We collect personal data when you browse our site, make a purchase, or communicate with our customer service. This data may include your name, address, email address, payment information, and product choices.
3. Use of Data
Your data helps us personalize your shopping experience, process your orders, communicate with you, and improve our services. We undertake not to sell, rent, or share your personal data to third parties for marketing purposes without your explicit consent.
4. Data Security
We use advanced security measures to protect your personal information against unauthorized access, loss, or disclosure. This includes the use of encryption technologies for online transactions.
5. Your Rights
You have the right to access your personal data, to correct it, to request its deletion, or to object to its processing. To exercise these rights, please contact us via [Contact Email Address].
6. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be posted on this page and, if necessary, communicated to you by email.
7. Contact
If you have any questions or concerns regarding this privacy policy, please contact us at contact@jossepo.com.
