Collections

Mentions legales

1. Introduction

Bienvenue sur www.jossepo.com, votre destination en ligne pour des bijoux uniques et de qualité.

Chez Jossepo, nous accordons une grande importance à la confidentialité et à la sécurité de vos informations personnelles.

2. Collecte des Données

Nous collectons des données personnelles lorsque vous :

Naviguez sur notre site
Créez un compte
Effectuez un achat
Nous contactez via e-mail ou formulaire
Interagissez avec nos réseaux sociaux ou publicités

Les données collectées peuvent inclure :

votre nom, adresse, adresse e-mail, numéro de téléphone, informations de paiement, historique de commandes, préférences produits et données de navigation.

3. Utilisation des Données

Vos données sont utilisées pour :

Traiter et livrer vos commandes,
Personnaliser votre expérience d’achat,
Assurer le service client,
Améliorer notre site et nos services,
Respecter nos obligations légales et comptables.

Nous nous engageons à ne jamais vendre, louer ou partager vos données personnelles à des tiers à des fins commerciales ou marketing sans votre consentement explicite.

4. Sécurité des Données

Nous utilisons des mesures de sécurité avancées pour protéger vos informations contre l’accès non autorisé, la perte ou la divulgation.

Cela inclut des protocoles de cryptage (SSL) et des systèmes de protection conformes aux normes internationales.

5. Base Légale du Traitement (obligatoire RGPD)

Nous collectons et traitons vos données conformément aux bases légales suivantes :

Exécution du contrat (achat, livraison, service client)
Consentement (newsletter, cookies)
Intérêt légitime (amélioration du site, prévention de fraude)
Obligation légale (facturation, comptabilité)

6. Vos Droits

Conformément au RGPD, vous disposez des droits suivants :

Droit d’accès
Droit de rectification
Droit d’opposition
Droit à la suppression (droit à l’oubli)
Droit à la limitation du traitement
Droit à la portabilité des données
Droit d’introduire une réclamation auprès de la CNIL (www.cnil.fr)

Pour exercer ces droits :

📩 contact@jossepo.com

7. Cookies

Notre site utilise des cookies techniques, analytiques et marketing.

Vous pouvez gérer vos préférences à tout moment via votre navigateur ou via la bannière de consentement.

8. Durée de Conservation

Nous conservons vos données personnelles uniquement pendant la durée nécessaire aux finalités décrites ci-dessus, sauf obligation légale contraire.

9. Modifications de la Politique

Nous nous réservons le droit de modifier cette politique de confidentialité à tout moment.

Les modifications seront publiées sur cette page et pourront vous être communiquées par e-mail si nécessaire.

10. Contact

Pour toute question concernant cette politique ou vos données personnelles, contactez-nous :

📩 contact@jossepo.com

Responsable du traitement :

Jossepo – représentée par Mme Marcela Pinoncely

Return policy

Return Period:

We understand that sometimes customers need more time to evaluate their purchase. Therefore, our return policy allows customers to return products within 15 days of receipt

At www.jossepo.com we strive to provide the best possible shopping experience. That's why we have implemented the following return policies to ensure your satisfaction.

Return conditions:

Items must be returned in their original condition, unused and with all original packaging.
Final sale items are not eligible for return unless defective items.
Return shipping costs are the responsibility of the customer, unless there is an error on our part or a defective product.
Please contact our customer service before returning a product for specific instructions.

Defective products :

In the event of defective products, we will replace the product without shipping costs.

Exceptions:

Any product returned damaged or unfit for sale will not be accepted and will be returned to the sender.

Refunds:

Refunds will be issued after receipt and inspection of returned items. Refunds do not include initial shipping costs.

We strive to make the returns process as simple as possible to ensure customer satisfaction. Thank you for doing business with us.

Reimbursement Process:

Once the returned product is received, the refund will be made to the payment method used by the buyer. The refund will be made directly to the buyer's bank account or PayPal account.

We appreciate your trust in www.jossepo.com and are committed to ensuring your satisfaction with every purchase. For any additional questions or concerns, please do not hesitate to contact our customer service.

Terms of Sales

Terms of Sales :

Welcome to the website www.jossepo.com. By making a purchase on our site, you accept the general conditions of sale set out below. Please read them carefully before placing your order.

Orders: By placing an order on our site, you confirm that you are legally authorized to transact and are at least 18 years old.

Price: Product prices are indicated in euros and include applicable VAT. Shipping costs are calculated separately at the time of ordering.

Payment: Payments can be made by credit card or other secure payment methods offered on our site.

Delivery: Delivery times and costs are specified during the ordering process. We are not responsible for delays caused by events beyond our control.

Customs Duties and Taxes: The customer is responsible for all customs duties, taxes and additional charges related to the importation of the products into their country.

Returns and Exchanges: Consult our returns and exchanges policy for the conditions and procedures to follow in the event of a problem with your order.

Intellectual Property: All intellectual property rights relating to the products, including images and descriptions, remain the exclusive property of Jossepo.

Confidentiality: We respect the confidentiality of your personal information. Visit our privacy policy to learn more about how we process your data.

By placing an order on Jossepo you accept these general conditions of sale. We reserve the right to update them at any time. In the event of modification, the applicable conditions will be those in force at the time of your order.

For any questions or additional assistance, please contact us at contact@jossepo.com

We thank you for trusting Jossepo.

Jossepo Privacy Policy

1. Introduction

Welcome to www.jossepo.com, your online destination for unique and quality jewelry. At Jossepo, we attach great importance to the confidentiality and security of your personal information.

2. Data Collection

We collect personal data when you browse our site, make a purchase, or communicate with our customer service. This data may include your name, address, email address, payment information, and product choices.

3. Use of Data

Your data helps us personalize your shopping experience, process your orders, communicate with you, and improve our services. We undertake not to sell, rent, or share your personal data to third parties for marketing purposes without your explicit consent.

4. Data Security

We use advanced security measures to protect your personal information against unauthorized access, loss, or disclosure. This includes the use of encryption technologies for online transactions.

5. Your Rights

You have the right to access your personal data, to correct it, to request its deletion, or to object to its processing. To exercise these rights, please contact us via [Contact Email Address].

6. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page and, if necessary, communicated to you by email.

7. Contact

If you have any questions or concerns regarding this privacy policy, please contact us at contact@jossepo.com.

Contactez-nous

Nous serions ravis de répondre à vos questions !

📧 Email : contact@jossepo.com

Nous vous répondrons dans un délai de 24 à 48 heures ouvrables.

Menu navigation

Featured collection

Bague Adèle

Bague Alizée

Bague Alma

Atena ring

Atila ring

Bague Claudine multicolores

Bague Adèle

Bague Alizée

Bague Alma

Atena ring

Atila ring

Bague Claudine multicolores

“Le style n’est pas seulement ce que l’on porte, mais la manière dont on habite le monde : une élégance discrète qui révèle notre personnalité, au-delà des tendances éphémères.”

Élégance et style, à porter chaque jour.

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

Example product title

1. Introduction

2. Collecte des Données

3. Utilisation des Données

4. Sécurité des Données

5. Base Légale du Traitement (obligatoire RGPD)

6. Vos Droits

7. Cookies

8. Durée de Conservation

9. Modifications de la Politique

10. Contact